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Shipping Policy

All shipping charges are included in purchase price except for bottles and cap products and any ordered product being shipped to alaska, hawaii or internationally. Please contact customer service for details. Actual shipping charges may vary for these destinations. H2O is not responsible for any shipments that do not pass through foreign customs or customs fees that apply.

SHIPPING RATES & POLICIES

H2oairwateramericas.com ships organic sulfur to Continental U.S., Alaska, Hawaii, U.S. Territories, PO Boxes, and APO/FPO addresses via USPS. Oversized packages of organic sulfur ship via Fedex.H2oairwateramericas.com ships organic sulfur via USPS and FEDEX to international addresses.

Sodium Chlorite ships via FEDEX regardless of the destination and does not ship to PO Box

Free Shipping

We offer FREE  Ground Shipping on all US 48 states merchandise orders of $39 or more. Free Shipping offer is only available for orders shipped in the continental United States and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.

Sulfur will ship to PO Box via USPS

Sodium Chlorite orders do not.  Please include physical and po box address when ordering.

When ordering sodium chlorite and 5 to 7 days is not fast enough then you must provide a business address or there will be a 5 dollar charge to ship fedex home delivery

 

FINAL SHIPPING OPTIONS ARE PRESENTED AT CHECKOUT ON FULL ADDRESS

Order Status

We process orders Monday through Friday, excluding US federal holidays, in the order in which they are received. Orders placed after 11:00 AM CST will not be processed until the next day. Orders placed on Saturday and Sunday will be processed on the following Monday.

Shipping Costs & Delivery Times

Shipping Method

Costs

Total Delivery Time
(including processing time)

FREE Ground Shipping USPS/FEDEX ECONOMY on orders $39 or more

FREE

3 - 7 business days

Standard Ground Shipping FEDEX HOME DELIVERY

$7.00

2 - 4 business days

2nd Day Service PRICED AT CHECKOUT

$TBD

2 - 3 business days

Overnight Service PRICED AT CHECKOUT

$TBD

1 - 2 business days

All orders, unless priority shipment is specified or otherwise noted above, will ship via either US Postal Service Ground or FEDEX ECONOMY Ground. Orders to P.O. Boxes, APO/FPO locations and U.S. territories will ship via US Postal Service.  No sodium chlorite to po boxes or APO/FPO Addresses.

 

 

Standard Ground Shipping same day

Most orders shipped via Standard Service are processed and shipped on same day or in 1 business day.st Standard Orders are delivered within 3-5 business days from the order’s ship date.

  • Orders destined for P.O. boxes are delivered within 3 to 5 business days.
  • Orders destined for APO/FPO and U.S. Territories are delivered within 14-21 days of the order’s ship dates.
  • Please note that the Free Shipping on Orders does not apply to shipping to APO/FPO locations, Hawaii, Alaska, and US territories including Puerto Rico, Guam, and the US Virgin Islands.

2nd Day Service

2nd Day orders placed by 11:00 AM CST will be processed and shipped the same day. 2nd day orders placed after 11:00 AM CST will be processed and shipped the next business day.

  • Orders shipped via 2nd Day Service are delivered within 2 business days from the order’s ship date.
  • Orders destined for P.O. boxes, U.S. Territories, and APO/FPO locations, Hawaii, Alaska, and US Territories including Puerto Rico, Guam, and the US Virgin Islands are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery for 2nd Day Shipments.

Overnight Service

Overnight orders placed by 11:00 AM CST will be processed and shipped the same day. Overnight orders placed after 11:00 AM CST will be processed and shipped the next business day.

  • Orders shipped via Overnight Service are delivered within 1 business day from the order’s ship date.
  • Orders destined for P.O. boxes, U.S. Territories, and APO/FPO locations, Hawaii, Alaska, and US Territories including Puerto Rico, Guam, and the US Virgin Islands are not eligible for Overnight Shipping.
  • Please note that a signature may be required upon delivery for Overnight Shipments

 

international Shipping Restrictions AND CUSTOMS FEES

International Buyers - Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility, and we have no influence over customs.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

We do not offer refunds of any kind on international orders.  

APO/FPO/DPO Military Addresses

We are proud to ship to our military customers around the world. Orders to APO addresses will ship via Military Postal Service Agency, which is an extension of the United States Postal Service. The Military Postal Service provides Department of Defense personnel, their family members and other authorized users mail services around the world. Shipment times vary and the differences are based on the country in which they are stationed and the type of military operation in which they are involved. Some shipments can take up to 45 days.

If your order will be shipped overseas it can take 7 to 10 days to go from the local post office to the U.S. Postal Service “gateway” (New York or San Francisco). At the gateway, mail is sorted, bagged and tagged to arrive at a military postal unit overseas. While commercial aircraft are very consistent, there could be a large variation in transit times due to military aircraft schedules, weather, transportation and military operations in theater, or movement of a service member's unit.

Follow this link for more information on shipments to a military outpost: http://hqdainet.army.mil/mpsa

If you experience problems with your shipment please direct inquiries to:

 

Free Ground Shipping On The Lower 48 States! International Customers Click here
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